邮件回复范文(必备4篇)

投稿：笔杆子 时间：2024-03-17 08:34:01 收藏下载文档

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邮件回复范文第1篇

Amazon has informed us that they have isued you a refund on (item).l'm sorry that it didn't meet your needs.

lfit was defective, for our quality control purposes, could you share with me what the defectwas?

lt will help us to improve the product and serve other buyers better.

Thanks!

Dear

Thank you for contacting us regarding your inquiry.

Your return request has been approved. You will be receiving a return shipping label andRMA instructions via be advised that the return shipping cost is the responsibilityof the buyer. The initial shipping cost cannot be refunded and a 25% restocking fee may beapplied if the merchandise is used or damaged visually.

Also, please make sure that the correct merchandise is being shipped us,

卖家名.We are a seller by the name嫁名on Amazon and we will only accept returns of ourmerchandise. lf merchandise purchased from a different seller is shipped to us, we will need toship the merchandise back to you and we will also ask you for the shipping cost incurred.

We appreciate your cooperation.

Best regards

Date:

Ref:

Hello

We are reaching you because we received a notice from Amazon on the date above and advised the following listing may infringe your copyrights:

Amazon Product ASIN

Amazon Product Title:

As the legal advisor of our client, we can confirm we have searched US Patent & Trademark Office Database and we have been convinced by the solid search result that all the information given on our clients product listing pages on are correct and no others’copyrights are compromised.

We would be happy to work out this issue with you if you could kindly let us know your PAT. No. and your Patent URL Page on United States Patent & Trademark Office website.

We would like to thank you for your support and looking forward to your response!

Kind regards,

Dear customer,

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