thank you for your inquiry dated 25 march. we are always pleased to hear from a valued company.
i regret to say that we cannot agree to your request for technical information regarding our products. the fact is that moat of our competitors also keep such information private and confidential.
i sincerely hope that this does not inconvenience you in any way. if there is any other way in which we can help you, do not hesitate to contact us again.
truly yours,
英文邮件回复函格式及范文 篇2
dear sir or madam,
it is a pleasure to know of your continued interest in our products.the samples you have requested are now available.samples are free of charge,but according to our company’ policy,the costomer must pay the shipping cost.